Emergency Ride Home (ERH) Service
For employees of
member companies of The Junction TMO the Emergency Ride Home service (ERH) is like having your own commuter insurance policy.
Suppose you usually
ride to work on public transportation or share a ride with others, and
then something happens thats beyond your control and you either
have to leave work earlier or later than usual. What do you do if you
need a ride right away? If your employer is a member of the Junction TMO, you may call Chief Executive Transportation (see photo of vehicle at right) for a free ride a) home, b) back to your vehicle, or c) back to the point of departure for your morning commute.
How do I know
if I may use the Emergency Ride Home service?
You may use the
ERH service if you:
Are a full- or part-time employee of one of The Junction TMO member
bicycle, walk, take public transportation, use a bus service or company
shuttle, or share a ride to work with others (such as a carpool or
vanpool) at least two days per week.
and agree to comply with the ERH Policies and Procedures.
Submit a completed
Participant's Agreement Form online or download and mail a completed form to: The Junction
TMO, G-3002, 1 Burtt Road, Andover, MA 01810.
Receive your Junction
TMO ERH Voucher for one free emergency ride home.
and how can I use the Emergency Ride Home service?
You may use the ERH
service up to four times in a six-month period for either of the following
unexpected reasons which force you to miss your ride:
If you must leave
during the workday due to personal or family illness or crisis;
you are unexpectedly requested by a supervisor
to work beyond your normal hours; OR
If your carpool or
vanpool driver must attend to either 1 or 2. above.
This sounds easy
but what else do I need to know?
If you use public
transit, you must take the next transit vehicle if the next trip is
scheduled within thirty minutes after you need to leave.
pedestrians will be eligible to use the service if it is deemed unsafe
to travel at the hour of departure.
If you are part
of a vanpool and get stranded at work because your primary driver
has left due to one of the above reasons, your driver must leave the
van at work (with the keys, of course). Then, the designated alternate
driver must drive the rest of you home. The primary driver,
in turn, may use the ERH service.
I use the ERH service for other reasons?
Sorry, you may use
the ERH service only for the above reasons. Personal reasons,
weather-related events such as early workplace closure, and transportation
delays do not apply. By registering for the service, you are agreeing
to use it appropriately and to reimburse the Junction TMO for expenses
incurred for unauthorized usage.
so if I need an Emergency Ride Home, what do I have to do?
Contact Chief Executive Transportation, say that you have a Junction TMO Emergency Ride Home voucher and ask for a vehicle to pick you up.
When the vehicle arrives, show the driver your voucher. Stops at multiple destinations will be covered if they are related to the crisis or emergency.
At the end of your
trip, ask the driver to fill out the voucher for the final
amount shown on the meter. (For some destinations, however, the TMO
and the company have agreed on a flat rate.) On the voucher, Company
Name should be Junction TMO. Before you exit the vehicle,
sign and print your name on the voucher and return it to the driver.
Chief Executive Transportation will bill the Junction TMO directly for the service. The TMO, per our agreement with the company, will also pay the gratuity.
NOTE: No other vouchers can be used for this program.
As soon as possible after using your ERH Voucher, please complete and submit a brief
Confirmation Report form in order to remain eligible for the ERH service and receive a new voucher for future possible use. Just
download and complete the form, have your supervisor sign it, and return it to: The Junction TMO, 1 Burtt Road, G-3002, Andover, MA 01810.
For more information,
contact The Junction TMO.